We’re Medical Professionals. We’re changing the world. We’re willing to rethink everything. Medical Professionals is a healthcare talent acquisition company unlike any other staffing company. We’re different and we like it that way. Being different allows us to do what no one else is doing; to be better and strive to be the best.

If you’re looking for a traditional employee handbook filled with tons of policies and rules, you won’t find one here. Policies and rules tell you where the bottom is – they tell you how poorly you can perform before you get shown the door. That’s not us.

We prefer to have incredibly high standards and to hire exceptional people who enjoy pushing themselves to perform at the highest levels every day. We want to surround ourselves with people driven to do the right things and act with integrity even when no one is looking. Is this you? If so, we’re glad you’re here and we look forward to doing amazing things together. If this isn’t you, you’ll be more successful somewhere else. We don’t mean to sound harsh; it’s just the truth.


If you’re reading this, you’re probably new to Medical Professionals and have questions about how some basic things work. Here’s what we think you need to know to get started.


We give everyone who joins our team a lot of trust and responsibility. We operate with the assumption that everyone will do the right thing, including you. The truth is some people have violated this trust or ignored their responsibilities. We won’t change our approach because of the few who have let us down. Instead, we let them go.


Anyone can and should email or talk to anyone at Medical Professionals without anyone else’s permission. Moreover, you should consider yourself obligated to do so until the right thing happens.


Medical Professionals offers a wide array of medical, dental, vision, and life insurance coverages through Anthem Blue Cross. All plans fully meet or exceed Affordable Care Act (ACA) standards. You will be able to select from Bronze, Silver, and Gold plans for you and your eligible dependents. For more information: Employee Benefits Overview.


Employee will be eligible for holiday pay upon accumulating 1,000 hours during the 26-weeks preceding the holiday.

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day


Employee will be eligible for five (5) days of vacation pay upon accumulating 2,000 hours during the preceding 52-week period. Employee vacation pay will equal one week (40 hours) at Employee’s most recent hourly pay rate.


Medical Professionals complies with all local, state, or federal laws enacted for employee leave. These requirements may vary with each geographic location. Employee Leave includes but is not limited to Family and Medical Leave (FMLA), Paid Sick Leave (PSL), and Paid Family Leave (PFL).


As part of your employment with Medical Professionals, a background check, drug test, references, education verification, and employment history verification may be required.


Medical Professionals is an equal opportunity employer. Medical Professionals policy prohibits unlawful discrimination based on race, color, creed, sex, marital status, age, national origin, ancestry, physical or mental disability or handicap, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. This commitment applies to all persons involved in the operation of Medical Professionals and prohibits unlawful discrimination by any employee of Medical Professionals, including supervisors and co-workers.


Medical Professionals upholds its commitment to nondiscrimination in all of its employment practices by ensuring that any individual with a disability will have equal access to any employment opportunity available to a similarly situated individual who is not disabled. Accordingly, Medical Professionals operates by the provisions of the Americans with Disabilities Act of 1990 and State regulations of disability discrimination. All managers and employees share in the responsibility of implementing and adhering to all components of this policy. This includes but is not limited to, reasonably accommodating disabled individuals in recruitment, advertising, testing, hiring, training, terminations, benefits, compensation, and other terms, conditions, and privileges of employment. Any acts of unlawful discrimination should be promptly reported to your Medical Professionals manager. An investigation will occur, and appropriate corrective action will be taken. Employee will be protected from any type of coercion, intimidation, interference, or discrimination should the employee file a complaint or assist in an investigation of such a complaint in conjunction with upholding this policy.


Medical Professionals is committed to providing a work environment free of unlawful harassment. Medical Professionals policy prohibits harassment based on pregnancy, childbirth or related medical conditions, race, religious creed, color, gender, national origin or ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation or any other basis protected by federal, state or local law or ordinance or regulation. Medical Professionals anti-harassment policy applies to all persons involved in the operation of Medical Professionals and prohibits unlawful harassment by any of our employees, including managers, as well as vendors, customers, and any other persons. It also prohibits unlawful harassment based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. If Employee believes that you have been unlawfully harassed or discriminated against, submit a written complaint to your Medical Professionals manager immediately after the incident. Employee will be asked to provide details of the incident or incidents, names of individuals involved, and names of any witnesses. Managers will refer all harassment complaints to Medical Professionals senior management or investigative officer. Medical Professionals will immediately undertake a thorough and objective investigation of the harassment allegations. If Medical Professionals determines that unlawful harassment has occurred, remedial action will be taken in accordance with the circumstances involved. Medical Professionals will not retaliate against Employee for filing a complaint and will not tolerate or permit retaliation by management, employees, or co-workers.


Medical Professionals has a legal and ethical responsibility to safeguard the privacy of its clients and to protect the confidentiality of their business information. As an employee of Medical Professionals, Employee may come into possession of confidential client information. Employee may not disclose any client information to any person or permit any person access of any kind to any client documents prepared by Employee or under Employee direction, or use client information, other than is necessary, either during or after employment. When client information must be discussed with another employee in the course of work, Employee will use discretion to assure that such conversations cannot be overheard by others who are not involved in the client’s business.


Medical Professionals is committed to a safe, accident free, and healthy working environment. Learn safe work practices. When in doubt about performing a task safely, contact your Medical Professionals manager for instruction and training. When lifting heavy objects bend your knees and use the large muscles of the leg instead of the smaller muscles of the back. Do not work while ability or alertness is so impaired by fatigue, illness, or other causes that you might unnecessarily expose yourself or others to injury. Should you be injured notify your Medical Professionals manager immediately. Do not move or treat an injured person unless there is an immediate peril, such as profuse bleeding or a stoppage of breathing. Medical Professionals can help make arrangements for medical attention if needed. Do not treat yourself. Medical Professionals will require a drug screen test whenever an on-the-job accident or injury occurs. Refusal to submit to drug testing will be grounds for termination. An employee who falsifies or withholds information pertinent to their claim may be disqualified from further benefits, be subject to criminal prosecution and civil penalties


Medical Professionals is committed to a drug free environment. Medical Professionals explicitly prohibits the use, possession, solicitation, or sale of illegal drugs, alcohol, or the use of prescription medication without a prescription, while on premises. Being impaired or under the influence of legal or illegal drugs or alcohol that adversely affects Employee’s work performance, or safety at the workplace is a terminable offense. Medical Professionals may drug test using one of three standardized reasons: pre-employment; randomly; for cause. Employees who refuse to submit to drug testing, test positive, or admit to substance abuse will be subject to termination. The results of all drug testing will be treated confidentially.


Employee social content created and the impressions Employee leaves must be accurate and honest. Under no circumstances are deceptive, misleading, and/or unsubstantiated claims about Medical Professionals permissible. Employee agrees to not make personal attacks or speak negatively about Medical Professionals, employees, interns, contractors, customers, potential prospects, or competitors. Slurs, personal insults, obscenities, rumors, lies, and other offensive language are strictly prohibited.


Employee agrees to indemnify and hold harmless Medical Professionals and its directors, shareholders, agents and employees from and against all loss and expense by reason of liability imposed by law upon Medical Professionals for damages because of bodily injury, including death at any time resulting therefrom, sustained by any person or persons or due to damage to property, including loss of use thereof arising out of or in consequence of Employee driving a privately owned, rented or leased vehicle during the course of employment; regardless of cause of such loss, damage, injury, or liability. Employee agrees to maintain personal state and/or federal mandated minimum vehicle insurance coverages.


Employee may be given a key and/or electronic access to various work-related premises. Employee will not duplicate the key and/or electronic access or allow these items to be duplicated at any time or in any way. Employee understands that access to Medical Professionals offices and other work-related premises represents a responsibility for the security of any and all information, equipment, and assets therein. Any loss which may result from Employee having key and/or electronic access, either intentional or unintentional, shall be subject to recovery from Employee. Employee will return the key and/or electronic access within one (1) hour of termination to an authorized Medical Professionals manager.


Employee agrees to indemnify and hold harmless Medical Professionals and its employees from any liability, loss, theft, breakage, negligence or expense with respect to claims for property that is personally owned but willingly offered for use at Medical Professionals. Employee may remove personal property with one day’s written notice to Medical Professionals.


The term Confidential Information means (A) the names, addresses, telephone numbers, email addresses, and identities of all Medical Professionals clients that have placed orders with Medical Professionals in the 180 days prior to Employee’s termination of employment; (B) the names, addresses, telephone numbers, email addresses and identities of all applicants and employees of Medical Professionals; and (C) all other business information in any form that Medical Professionals has deemed confidential, including business plans, customer files, sales and marketing reports, technical data, prices and costs, designs and formulas, software, databases, personnel and payroll records, mailing lists, accounting records, and other business information. During employment by Medical Professionals, Employee will not disclose or make use of any Confidential Information except as authorized by Medical Professionals and necessary for the performance of duties of Employee. After employment with Medical Professionals has terminated, Employee will not disclose or make use of any Confidential Information for any purpose, either on Employee’s behalf or on behalf of another business or other third party. Additionally, Employee will immediately assemble all property of Medical Professionals in Employee’s possession or under Employee’s control and return it unconditionally to a Medical Professionals manager. During and after employment for a period of three years, Employee will not solicit or induce any employee of Medical Professionals to quit their employment or cease doing business with Medical Professionals, unless Employee is specifically authorized to do so by Medical Professionals.


Voicemail, e-mail, Internet access, and Medical Professionals computer networks (“Office Systems”) are provided by Medical Professionals to facilitate Medical Professionals business. All work, files, data, and messages sent, received, composed, and/or stored on Medical Professionals Office Systems are the sole property of Medical Professionals. Before using Medical Professionals Office Systems, Employee must first be authenticated through a Medical Professionals assigned network username and password. The username and password are the responsibility of the Employee and should not be disclosed to any other person without the prior written approval of Medical Professionals. Employee shall be responsible for any misuse of the username and password by other individuals (i.e., other Medical Professionals employees, family members, etc.) that occurs as a result of Employee’s failure to maintain the confidentiality of Employee’s username and password. Employee should not expect that information stored or transmitted through Medical Professionals Office Systems is confidential. Although Employee will be given a username and password, this does not insulate transmissions from review by Medical Professionals management. Employee should be aware that even when data or a message has been erased, it still may be possible to retrieve from a backup system. Therefore, Employee should not rely on the erasure of data or messages to assume data or a message has remained private. Data and messages on Medical Professionals Office Systems are to be accessed only by the intended recipients and by authorized members of Medical Professionals management. Any attempt by persons other than the above to access data or messages without the written approval of Medical Professionals management will constitute a violation of Medical Professionals policy. Data and messages on Medical Professionals Office Systems are subject to the same policies regarding harassment and discrimination, as are other workplace communications. Offensive, harassing, or discriminatory content will not be tolerated. Use of Medical Professionals Office Systems is subject at all times to all other Medical Professionals rules concerning employee conduct. Under no circumstances are these systems to be used for pornography, gambling, sports, shopping, stock trading, hobbies, criminal or fraudulent activity, buying or selling goods and services, outside personal, social causes, and/or political activities, or any other non-work-related purpose. Employee is expected to exercise good judgment and discretion when using Medical Professionals Office Systems. Employee may not use these systems for any purpose that violates this policy even when another Medical Professionals employee, client, applicant, or vendor initiates or welcomes inappropriate data or messages. When using Medical Professionals Office Systems Employee may not transmit information that is confidential or proprietary to Medical Professionals business without written approval of Medical Professionals management. Employee is prohibited from downloading software, games, and/or any executable files or programs, that change the configuration of Medical Professionals Office Systems without first receiving written permission from Medical Professionals management.


Employee acknowledges reviewing and agreeing to all sections of My Employee Guide.

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